Fithub Mart – Your Trusted Fitness Marketplace
Last updated: January 2026
At Fithub Mart, we aim to provide a safe, transparent, and reliable shopping experience for all customers. This Customer Policy outlines customer rights, responsibilities, and usage guidelines.
Customers must be 18 years or older to place orders.
By using the platform, customers confirm that provided information is accurate and complete.
Customers are responsible for maintaining account confidentiality.
Any activity performed through the registered account will be considered authorized by the customer.
Fithub Mart is not responsible for misuse due to shared login details.
Product descriptions, images, and prices are provided by sellers.
Fithub Mart does not guarantee medical or fitness results from products.
Customers are advised to read labels and instructions carefully.
Supplements sold on Fithub Mart are not medicines.
Results may vary from person to person.
Customers should consult a doctor before consuming supplements, especially if pregnant, diabetic, or under medication.
Orders are confirmed only after successful payment.
Order confirmation does not guarantee delivery if the product becomes unavailable.
In such cases, a full refund will be processed.
Orders can be cancelled before dispatch.
Once shipped, cancellation may not be possible.
Cancellation eligibility is shown on the product page.
Return eligibility depends on product category.
Products must be unused and in original packaging.
Supplements are returnable only if damaged, expired, or incorrectly delivered.
Refunds are processed after quality verification.
Prices displayed are inclusive of applicable taxes.
Payment methods include UPI, cards, net banking, or wallet options.
Any pricing errors may be corrected before order confirmation.
Delivery timelines are estimates and may vary.
Delays due to logistics partners or external factors are not fully controllable.
Customers must ensure accurate delivery address details.
Customers must not:
Abuse customer support
Place fake or bulk fraudulent orders
Misuse refunds or return policies
Upload false claims or manipulated evidence
Such actions may result in account restriction or termination.
In case of disputes:
Customers should first contact customer support
Fithub Mart’s decision after investigation shall be final
Customer policies may be updated periodically. Continued use implies acceptance.
